Terms and Conditions


All prices are subject to change without notice.


Tough Seats accepts payments via American Express, Mastercard, & Visa, paypal. Net 30 terms are available for approved accounts.


All warranties will be governed by the policy of the manufacturers. If an item fails during the warranty period, the buyer should contact Tough Seats. If a buyer receives a defective item, it will be replaced or repaired at our discretion during the warranty period. Tough Seats will follow the guidance of the original manufacturer’s warranty policy. Warranties do not cover products damaged in shipping, abuse, misuse, unintended use, improper voltage or modified product.


All returns must have a RAN (return authorization number) printed on the outside of the box. Returns must be received in original condition. Buyer is responsible for shipping the product back to Tough Seats. Returns must be sent back within 30 days of purchase. All returns are subject to a 20% restocking fee.


The buyer and installer are responsible for ensuring that the use complies with local, state, and federal law. Unlawful use of our products and any resulting liability will be the responsibility of the buyer and not Tough Seats, Inc.


Please note when shipping ltl truck freight a commercial address is required. Any added charges; re-delivery, lift-gate, limited access incurred on the shipment will be billed to the receiver. This is up to the trucking company discretion and Tough Seats has zero knowledge of those add-ons until well after the
order is delivered.

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